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  Public Ticket #2481380
Animated Gif on Home page
Closed

Comments

  • DetailDesignConsultants started the conversation

    Re PUBLIC TICKET #2476094

    This has been closed, but can't seem to solve it. 

    This image is linked to a portfolio page and is the Featured image that is pulled in to appear on the home page. I really cannot see how to change as previously directed. We really would like to have this animated in the home page tile section. 

    Can someone please advise. Many thanks It is the picture with the bottles and is an animated gif but only static on the page.

  •  8,987
    Tahir replied

    Hey Again,

    Thanks for using Salient. Are you not able to add the gif image using the Single Image Page Element and the Add Media button in the Text Editor ?. 

    2481015612.png


    Thanks 


    ThemeNectar Support Team 

  • DetailDesignConsultants replied

    Hi Tahir,

    It is the featured Image that I have uploaded in the FEATURED IMAGE position. This is over on the right hand side on a Portfolio page See screen grab. I am not uploading an image that sits within a page, but this is the featued image is the one that Saliant imports in that sits on the home page. I would like the image to move on the home page. It is an animated gif, but is not working properly. How can I solve this?

  •  8,987
    Tahir replied

    Hey Again,

    You will have to use the Custom Thumbnail Image as the Featured Image Metabox does not support Gif Images as it Crops it. 

    6880855762.png

    Thanks



    ThemeNectar Support Team 

  • DetailDesignConsultants replied

    Thanks Tahir! Its working now. www.wearedetail.co.uk

  • DetailDesignConsultants replied

    Hi Tahir,

    Sorry one final thing The size of the image is not linning up. What pixel size should it be to be perfect? Please see attached. I think maybe as the original is too big. Or where can I find this information


  •  8,987
    Tahir replied

    You can follow this sizing guide: 

    9093344738.png

    Thanks 


    ThemeNectar Support Team