Okay
  Public Ticket #2483876
Critical error
Closed

Comments

  •  1
    stujames started the conversation

    Hi

    I am having an intermittent error with my site that show a critical error warning and white screen. It seems to last for about 5 mins and then resolves itself. I've installed the plugin detective plugin but it doesn't run with either the salient or salient child theme active. It returns the following error which suggests there might be an error with the child theme:

    Fatal error: Uncaught Error: Call to undefined function filter_block_content() in /home2/walcmy0agxcm/public_html/wp-includes/formatting.php:4946 Stack trace: #0 /home2/walcmy0agxcm/public_html/wp-includes/class-wp-hook.php(287): wp_pre_kses_block_attributes('Salient Child T...', Array, Array) #1 /home2/walcmy0agxcm/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters('Salient Child T...', Array) #2 /home2/walcmy0agxcm/public_html/wp-includes/kses.php(914): apply_filters('pre_kses', 'Salient Child T...', Array, Array) #3 /home2/walcmy0agxcm/public_html/wp-includes/kses.php(737): wp_kses_hook('Salient Child T...', Array, Array) #4 /home2/walcmy0agxcm/public_html/wp-includes/class-wp-theme.php(835): wp_kses('Salient Child T...', Array) #5 /home2/walcmy0agxcm/public_html/wp-includes/class-wp-theme.php(766): WP_Theme->sanitize_header('Name', 'Salient Child T...') #6 /home2/walcmy0agxcm/public_html/wp-content/themes/salient/nectar/redux-framework/options-config.php(42): WP_Theme->get('Name') #7 /home2/walcmy0agxcm/p in /home2/walcmy0agxcm/public_html/wp-includes/formatting.php on line 4946

    When i switch to the default theme plugin detective runs and finds no errors.

    Any help much appreciated

  •  3,017
    Andrew replied

    Hi there,

    Please check the error logs on your server for a more specific error message, which may give a clue to why this is happening on your website/server. If you need help locating them, ask your hosting provider to help you with that.

    If you cannot find error logs or if you don’t find any helpful info in the error logs, try Enabling debugging.

    Let me know if this helps.

    Thanks.