The demo import plugin has been installed and activated, but it does not show up in the Salient options panel.
I have tried deleting the folder from plugins and reinstalling/reactivating via the admin as well as manually, no luck. The options panel still only displays "Home Slider" followed by "Import/Export".
Is it possible to bypass the plugin and install the the demo files/settings directly via SFTP?
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Thanks for the speedy reply! That worked - there was a conflict and the demo importer is now working with all of the non-Salient plugins disabled. I'll re-enable the ones I need later.
The demo import plugin has been installed and activated, but it does not show up in the Salient options panel.
I have tried deleting the folder from plugins and reinstalling/reactivating via the admin as well as manually, no luck. The options panel still only displays "Home Slider" followed by "Import/Export".
Is it possible to bypass the plugin and install the the demo files/settings directly via SFTP?
Hi Michelle,
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Hope this helps.
Hi Andrew,
Thanks for the speedy reply! That worked - there was a conflict and the demo importer is now working with all of the non-Salient plugins disabled. I'll re-enable the ones I need later.
Michelle