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  Public Ticket #2503064
Activate Salient Theme
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Comments

  • bgvateam started the conversation

    Hello there!

    I would like to ask on how to activate Salient Theme to another WordPress site? 

    We have a development site here: http://faceart.16mb.com/ and we already migrated all the web files here in this live url http://www.faceart.info/.

    We noticed that the Salient Theme on the live site WordPress dashboard is inactive. See screenshot here: http://prntscr.com/tyvn9k. We are thinking that maybe because of the license thing? What best practice do you recommend to us in order that the theme will function?


    Kind regards,

    Argie


  •  2,965
    Andrew replied

    Hi Argie,

    It is not a license issue. Can you deactivate the coming soon plugin and see if the salient options panel will load.

    Thanks.

  •  8,851
    Tahir replied

    Hey Again,

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks


    ThemeNectar Support Team 

  • bgvateam replied

    Hello guys! Thank you for your response. I tried deactivating all the third party plugins. Unfortunately, the Option Panel of the Salient Child Theme still empty. Also, I re-install the Salient plugins and the result is still the same. See screenshots here: http://prntscr.com/tzauf4 and the attached one.

  •  2,965
    Andrew replied

    Hi Argie,

    Could you allow us to login to your website. We going to need username and password with admin privileges.

    Thanks.