Hello,

after updating my theme to version 4.5 and 4.5.1 my calendar plugin (calendarize.it) does not seem to work anymore when I use the new Ajax page transitions. I think because the plugin uses Ajax also. I don't see the calendar and I also get an error (see attachment).

When I disable the Ajax page transitions, it works again.

Kind regards,
David

Forgot the attachment

Hello,

the plugin developer responded:

The following code would close the tooltip:
jQuery(‘.fct-tooltip’).trigger(‘close-tooltip’); 

When there is a new salient update will this problem occur again if I don't ask you to add this code?

Regards,
David

Hello once again. Seems like the saga still continues... Here's the feedback from the plugin developer:

Hi,

The line we sent is sintactically correct. Maybe there is some error in the implementation. If you would prefer us to apply this we need ftp and the file and line where the author is implementing it.

Regards,

Alberto Lau.

Can you give me the name of the file and the line? I'll provide ftp access.

Thanks

Hello,

this matter is still on going, the author of the plugin can't really find a solution. Here is the full conversation, maybe you guys can find a solution?

Hi,

Unfortunately this have to be fixed by the theme author.

When the ajax transition finishes, the code needs to run this javascript:

jQuery(document).ready(function($){

init_rhc();

});

Best regards,

Alberto Lau.

Reply

Status changed from "new" to "open"

Assigned user changed from "Anybody" to "Alberto"

3 weeks ago

Hello,

thanks for the quick response. The author added the code but the popup is still there.

Regards,

David

Reply

3 weeks ago

Hi,

The following code would close the tooltip:

jQuery(‘.fct-tooltip’).trigger(‘close-tooltip’);

Best regards,

Alberto Lau.

Reply

2 weeks ago

Hello, the author added the extra line. Here is his feedback:

“it seems as though adding that line simply changed the alert instead of removing it. The message now says that there’s a missing ; – but it appears to still be originating from the calendar script itself.”

Reply

2 weeks ago

Hello,

do you already have a solution for this? This is getting a bit urgent.

Thanks!

Reply

Priority changed from "high" to "urgent"

2 weeks ago

Please provide us with wp-admin access so we can review this properly.

Reply

2 weeks ago

http://www.bbcpoperinge.be/wp-admin

login = david

password = dd336398

Reply

2 weeks ago

I hope this ticket is private?

Reply

2 weeks ago

Hi,

The line we sent is sintactically correct. Maybe there is some error in the implementation. If you would prefer us to apply this we need ftp and the file and line where the author is implementing it.

Regards,

Alberto Lau.

Reply

2 weeks ago

Hello,

please find the ftp credentials below:

http://ftp.bbcpoperinge.be

login: bbcpoperinge

password: 1911bbcp

I posted a message for the file name and the line

Regards,

David

Reply

1 week ago

Hey – it was added in on line 5282 of the init.js file located in the js folder

Reply

1 week ago

Hi,

Im very sorry for the late reply. Do i need to change any option to see the error?

we visited the calendar page, opened a tooltip, clicked on team and see all the transition animations, the tooltip gets hidden and the page changes normally.

Regards,

Alberto Lau.

Reply

1 week ago

Hi,

I think you went to the url http://www.bbcpoperinge.be/kalender directly. You should open your browser, go to http://www.bbcpoperinge.be (homepage) and then click on the link kalender. That’s how I get the popup error. I’m using Chrome on an iMac here.

Regards,

David

Reply

1 week ago

Hi,

I commented out the 2 rhc lines at 5294 and it stills sends the unexpected identifier message. So it is not related to the modifications we sent you.

Best regards,

Alberto Lau.

Reply

1 week ago

What should I do now?

Reply

13 hours ago

Hi,

Im very sorry for the late reply.

Please observe that the error is not related to the modifications we sent you. On your request we can try to debug the error, but since it is not caused by one of our products it may be time consuming for us to proceed.

Let us know how you would like us to proceed.

Best regards,

Alberto Lau.

Hey, wow nice thing, thanks!!! Do I need to give some explanation to the plugin author so this can be avoided if there are future updates?

After the update this problem is occuring again...

Hi Nectar,

After updating the theme, I\'m having issues with the Calendarize.it plugin as well. When I hover over calendar events, it\'s showing javascript:void(0); and tooltips are not displaying. I have tried contacting the plugin developer but have not heard back from them. I see that you were able to help David Deneire since it is working on his site and am hoping you can help me too.

Thanks in advance,

Chris

Hi,

I forgot to add, the url is http://www.sheywellnessclinic.com/calendar/events-calendar/. If you want to access to the site, please email [email protected] and I will send the login info.

Thanks again,

Chris

Hi Nectar,

The calendar is on that page. You have to click on the month button. Let me know if you have any other issues.

Thanks,

Chris