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  Public Ticket #2509251
Theme Issue After Updating
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Comments

  • Matt started the conversation
    August 18, 2020 at 6:40pm

    After updating the the latest theme version - 


    *Cant interact with many elements in the visual builder - on a page I cant get the nectar shortcodes button to load or do anything. The WP Visual Bakery Editor will not work 100%. I can add an image element but when I click on add image nothing happens. The page sliders on our site are not displaying as they were previous - the heights are too small. 


    Can you please advise. 


    Thanks!

  •  8,851
    Tahir replied
    August 19, 2020 at 7:32am

    Hey Again,

    WP 5.5 removed the Jquery migrate from the core which might cause issues.

    To fix this, you can install a plugin: Enable jQuery Migrate Helper (https://wordpress.org/plugins/enable-jquery-migrate-helper/) on your setup so that there is no such issue. 

    The jQuery migrate plugin will correct any issues with plugins that are relying on since it's now been removed from the WP core. 

    Thanks

    ThemeNectar Support Team 

  • Matt replied
    August 19, 2020 at 4:28pm

    *see below after installing the recommended plugin:



    jQuery Migrate Helper — Warnings encountered

    This page generated the following warnings:

    1. https://knowingtechnologies.com/wp-content/themes/salient/nectar/assets/js/nectar-meta.js: jQuery.fn.load() is deprecated
    2. https://knowingtechnologies.com/wp-content/plugins/salient-core/includes/admin/assets/js/nectar-element-edit.js: jQuery.fn.load() is deprecated
    3. jQuery.fn.live() is deprecated
    4. https://knowingtechnologies.com/wp-content/plugins/salient-shortcodes/includes/assets/js/popup.js: jQuery.fn.attr('selected') might use property instead of attribute

    Please make sure you are using the latest version of all of your plugins, and your theme. If you are, you may want to ask the developers of the code mentioned in the warnings for an update.


  •  8,851
    Tahir replied
    August 19, 2020 at 5:57pm

    Hey Again,

    This is a new issue and an update will be released soon. In the meantime, the migrate plugin should make your site function again.

    1. Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .
    2. If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css .
    3. For Woocommerce caching issues see: https://docs.woocommerce.com/document/configuring-caching-plugins/.


    Thanks 

    ThemeNectar Support Team 

  • Matt replied
    August 19, 2020 at 6:40pm

    ok thanks. can you please address why the page slider height was changed. even though the value is still set to 500px


    Thanks!

     This page:

    https://knowingtechnologies.com/kt-virtual-summer-camps-spark-sessions/

  •  8,851
    Tahir replied
    August 19, 2020 at 7:01pm

    Hey Again,

    You seem to have added the "px" in the height field. Only add "500" . See screenshot: 

    7687668668.pngClick Image to View Larger.

    Thanks 

    ThemeNectar Support Team 

  • Matt replied
    August 19, 2020 at 8:25pm

    thank you