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  Public Ticket #2525701
Buttons not working
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Comments

  • designjawn started the conversation

    I'm having issues with buttons in the first row on multiple pages. Some work, some don't! 

    One example on the Mindfulness Moments page, the top button is not working on desktop or mobile. 

    Second example is on homepage. I had to hide the first row columns on mobile so there's not a broken button hanging around. 

    Please help! I'm not sure what happened. 

    https://restorativevitality.com/

  •  2,965
    Andrew replied

    Hi there,

    The buttons are working on our end. Clear cache with  https://themenectar.ticksy.com/article/6226/ .

    Thanks.

  • designjawn replied

    I actually have cleared the cache and have had a couple other people check on their mobile devices as well. We're all having the same issue. 

    On the "Home" page the "learn more" button the top of the homepage is not working on mobile. It is also not working when I minimize the site on my desktop. 

    Same issue with the "mindfulness moments" page. The "Read More" link in the top of that page is not working on desktop or mobile. 

    I have cleared the cache on my phone and desktop. 

    On my desktop I have checked on Safari and Chrome -- same issues. 

    On my mobile device I have checked on Chrome and Samsung Internet -- same issues.

  •  2,965
    Andrew replied

    Hi there,

    Add the following custom css in Salient > General settings > CSS/Script related:

    .nectar-shape-divider-wrap[data-front="true"] {
        z-index: auto;
    }
    

    The "mindfulness moments" page buttons works.

    Thanks.

  • designjawn replied

    Hey Andrew, 

    Thanks, that works for the homepage, but not for the https://restorativevitality.com/mindfulness-moments/

    It's strange! I still cannot click the "Read More" button on desktop or mobile. 

  •  2,965
    Andrew replied

    Hi there,

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks.

  • designjawn replied

    Figured it out! Somehow WP allowed a post name to match a page name so the link was broken. 

    Thanks for helping with the other button! Much appreciated.

  •  2,965
    Andrew replied

    Hi there,

    Glad you managed to clear the issue. Feel free to reach back should you need further help.

    Thanks.