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  Public Ticket #2528413
WPBakery page builder not loading
Closed

Comments

  • pharmahack started the conversation

    I go to edite a page and it is stuck on this when i click frontend editor.

    see attachment

    is this normal, if not how do i fix it?

  •  2,965
    Andrew replied

    Hi there,

    Are you using Cloudflare . See Below :

    If you are technically inclined, you can view the source code of your website and search for "rocket-loader" to see if you currently have it running. 

    If that is in your code, you are running Rocket Loader and this applies to you. 

    You can still run basic Cloudflare without enabling Rocket Loader. To disable Rocket Loader, open up your Cloudflare dashboard and go to the Speed tab. Scroll down to "Rocket Loader", and toggle the feature off. 

    Cloudflare_2.jpg

    Hope this helps.

  • pharmahack replied

    hey there,

    Thanks for youre reply,

    no im not using cloudflare,

    This is the screen when i try to get to WPbakery page builder

  •  2,965
    Andrew replied

    Hi there,

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks.