Okay
  Public Ticket #2531823
block page editor
Closed

Comments

  • justeggs started the conversation
    September 7, 2020 at 11:17pm

    Hi, I had this theme but then lost the download so purchased again. When WP updated I am not seeing the backend WPBakery Builder/VC block editor,

    I have tried updating everything and cannot see it,


    Thanks,


    N

  • justeggs replied
    September 8, 2020 at 1:13am

    We are also getting a fatal error on the Salient Portfolio plugin

  •  2,965
    Andrew replied
    September 8, 2020 at 5:52am

    Hi N,

    - Share the error in the portfolio page you are able to see.

    - Check WPBakery page builder > Role manager if it is enabled for page post type.

    9284480009.png

    Thanks.

  • justeggs replied
    September 8, 2020 at 6:20am

    Hey mate, all enabled but showing this

  •  2,965
    Andrew replied
    September 8, 2020 at 6:26am

    Hi N,

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks.

  • justeggs replied
    September 8, 2020 at 11:45pm

    Thanks mate, fixed the porfolio error but the editor still not showing since Wordpress updated, really need that block editor :)

  •  2,965
    Andrew replied
    September 9, 2020 at 5:58am

    Hi N,

    Could you allow us to login to your website. We going to need username and password with admin privileges.

    Thanks.

  •   justeggs replied privately
  •  8,851
    Tahir replied
    September 9, 2020 at 11:18am

    Hey Again,

    I just deactivated all Third Party Plugins, and it seems to work now. Please activate the Third Party plugins that are necessary and check if one of them is causing a conflict.

    Thanks

    ThemeNectar Support Team