We have just noticed that when you do a search on the site the Start Typing doesn't disappear and as soon as you type in more than one vowel it brings up * instead of the letter - can you advise?
Most cases with search is caused by a Third Party Plugin script .
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Hi
We have just noticed that when you do a search on the site the Start Typing doesn't disappear and as soon as you type in more than one vowel it brings up * instead of the letter - can you advise?
Kind regards
Lorna
Hi Lorna,
Which version of theme is currently installed?
Most cases with search is caused by a Third Party Plugin script .
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Hope this help.
Hi Andrew
Apologies for the delay - we have tried this but I did not find a plugin that was causing the issue - any other ideas?
Kind regards
Lorna
Hi Lorna,
Could you allow us to login to your website. We going to need username and password with admin privileges.
Thanks.
Of course - do you have an email address I can use?
Hey Again,
Can you deactivate all Third Party Plugins that are not bundled in Salient and check? Also i can't view the plugins menu.
Thanks
ThemeNectar Support Team