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  Public Ticket #2544637
WP bakery not loading (Needs updated)
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  • Dlance started the conversation

    WP bakery not loading on the backend, making it impossible to edit. I have done everything I can to get this working and I feel it is due to your out of date plugin for WP bakery. I have no CDN running I have removed all caching and changed my PHP version and limits. 

    Need a solution quick or my customer will ask that we stop using this theme. Because we can’t add any pages. 

  •  8,851
    Tahir replied

    Hey Again,

    Please update to the Latest Salient Theme Version.

    The current version of the theme is 12.1.2 and the current version of the page builder is 6.2. Salient versions older than v11 won't be compatible with WordPress 5.5.

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once, you've updated that, the update for the included page builder will become available. Note that "Visual Compser" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.

    Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update as many things have changed.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view changelog here: http://themenectar.com/changelogs/salient.html .

    Best.


    ThemeNectar Support Team