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  Public Ticket #254710
Media From Library Not Loading
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  • Jason started the conversation

    After updating to the latest version, none of my content is loading up. All I am getting is a header, footer and if the page in question had any text I am seeing that. No photos, sliders, etc.

  • Jason replied

    As a side note... I noticed that when viewing the site via mobile, everything loads up fine. 

  •  8,839
    Tahir replied

    Hey Jason!

    Please see screenshot: http://prntscr.com/476ltj . It seems that the js files arent being loaded. The server is giving a forbidden . Please make sure your file permissions are set to 755 . 

    Thanks


    ThemeNectar Support Team 

  • Jason replied

    Tahir,

    Thanks! That did the trick. No idea how those permissions got changed but ALL my JS files were set to 644. I changed them all to 755 and everything appears to be working. 

  •  8,839
    Tahir replied

    Glad to be of help. 

    Cheers


    ThemeNectar Support Team