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  Public Ticket #254915
Site not loading
Closed

Comments

  • David started the conversation
    July 28, 2014 at 3:57pm

    Loving the theme so far. However, I've noticed that about half the time my main homepage will not load. It just pauses and locks up safari in that window. Using a new macbook pro so this seems odd. Can you please take a look and tell me what I'm doing wrong? It appears to have something to do with the top slider, because when I remove it the site loads all the time. Any suggestions would be greatly appreciated.

  •  8,839
    Tahir replied
    July 28, 2014 at 11:37pm

    Hey David!

    Try W3 total cache to improve the loading time of your site. 

    Thanks

    ThemeNectar Support Team 

  •   David replied privately
  •  8,839
    Tahir replied
    July 30, 2014 at 4:04pm

    Hey Again!

    Your server probably has limited resources or a low latency time. Which basically means that when you try to load the site more then one time using reload it causes a delay . 

    Thanks

    ThemeNectar Support Team 

  • David replied
    July 30, 2014 at 4:07pm

    No. I do not have cheap shared hosting. 

    I've since changed the homepage to avoid this problem. But this was most definitely not a problem with my server. 

  •  8,839
    Tahir replied
    July 31, 2014 at 1:11am

    In most cases it is the server. 

    Thanks

    ThemeNectar Support Team 

  •   David replied privately
  •  8,839
    Tahir replied
    August 1, 2014 at 4:18am

    The Hosting service would know best. 

    Thanks

    ThemeNectar Support Team 

  •   David replied privately
  •  1,070
    ThemeNectar replied
    August 4, 2014 at 5:01am

    Hey David!

    The demo site uses rackspace for hosting - but I just tried to do 10 loads of your site on Safari on my macbook and couldn't replicate the behavior you were mentioning yet. Are you also able to get this to occur on the live demo in Safari?