Okay
  Public Ticket #256991
Updating
Closed

Comments

  • GAbriel started the conversation

    Running version 3.1. Having some bugs like the text editor not working, icons disappearing as an option to insert and small things like that. I can't seem to update the theme, however. I've been through the site manual and followed the instructions and I even called go daddy (they host my domain) and they walked me through step by step and could not compute... I don't want to lose anything I've built. Is there a way to just hit "update" somewhere and have magically updated and fixed? Please advise. Thank you (awesome awesome theme, btw. Love it)

  •  8,839
    Tahir replied

    Hey!

    Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
    Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .

    Thanks


    ThemeNectar Support Team 

  • GAbriel replied

    Thanks. That doesn't help, however. Thats the exact same instructions in the help file that I tried to follow. Is there a video I can watch or a visual guide? 

    Thanks

  •  8,839
    Tahir replied

    Hey!

    I am afraid we dont have a video for salient specifically. But the update procedure is the same for all themes so a quick google search should show you plenty of videos. 

    Thanks


    ThemeNectar Support Team