Okay
  Public Ticket #257171
Comments wont work
Closed

Comments

  • Janice started the conversation
    July 31, 2014 at 7:54pm

    I just received and email from a fellow photographer saying that they can Not comment to my blog.  :(  Can you help?

  •  8,839
    Tahir replied
    August 1, 2014 at 6:15am

    Hey Janice!

    Please see screenshot: http://prntscr.com/48d9kn . Your Aweber form script is causing an error which is causing the comments to not work. 

    Thanks

    ThemeNectar Support Team 

  • Janice replied
    August 1, 2014 at 3:48pm

    Hi Tahir,

    Thanks so much for finding the problem.  I have sent your info to Aweber.  :)  

  • Janice replied
    August 2, 2014 at 1:37am

    So I removed the code and the site is still not working.  I don't understand why, the form was fine before until I did the update.  Aweber said that I should contact you?  

  •  8,839
    Tahir replied
    August 4, 2014 at 6:29am

    Hey Janice!

    Could you provide us your wp-admin login details in a private post so we can take a look. 

    Thanks

    ThemeNectar Support Team 

  •   Janice replied privately
  •  1,070
    ThemeNectar replied
    August 5, 2014 at 12:06pm

    Hey!

    Try adding this into the custom css box in your Salient options panel: 

    #post-area {
    position: relative!important;
    z-index: 10000000!important;
}
  • Janice replied
    August 5, 2014 at 4:41pm

    Hi Nectar.  Sorry no luck.  :(  Now when I go to a direct blog post I can't click on any of my side widget links.  I'm going to take the code off.  If you want to try it please log in to my dashboard and test.  

    thanks

  • Janice replied
    August 5, 2014 at 4:44pm

    Actually, I didn't notice but that is the problem.  When I click to a specific blog post from my blog I can't click on anything to work on that single post.  :(

  • Janice replied
    August 5, 2014 at 10:03pm

    Hello again,

    I just found out that AWeber fixed the problem.  :)  See below:


    AWeber - Paul J     (AWeber Communications)

    Aug 05 01:03 PM

    Hi Janice,

    I appreciate the information.

    The developer troubleshooting this got back to me and gave me the good word it should be fixed.

    I tested this on Firefox and Chrome and it went through properly.

    If you have any questions or requests, feel free to reply and let me know

    Paul J

    Thanks!