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  Public Ticket #257478
whits space with parallax on
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  • Mark started the conversation

    hello,

    i am having an issue with white space between the top header and title background when i start to scroll using parallax.

    the background image is the recommended size - so i am not sure how to resolve this.

    i have marked the space with a red box - attached.

    the image is much larger than the height i have specified - just 200px - so not sure why it isn't filling the whole space.

    thank you.

  •  8,839
    Tahir replied

    Hey Mark!

    Please provide the page url and make sure to turn off the parallax option as this is a known Chrome Browser bug. 

    Thanks


    ThemeNectar Support Team 

  •   Mark replied privately
  • Mark replied

    hi Tahir - i have just noticed that if i choose tick  -

    Use Transparent Header When Applicable?

    then the parallax works - i am happy to use this option to get around the issue.

    thanks.

  •  8,839
    Tahir replied

    Hey Mark!

    I cant seem to recreate the issue as can be seen in your screenshot ?. 

    Thanks


    ThemeNectar Support Team 

  •   Mark replied privately
  •  1,070
    ThemeNectar replied

    Hey Mark! Could you kindly bump that users privilege level to admin so I can edit the page itself?  

    Cheers

  •   Mark replied privately
  •  1,070
    ThemeNectar replied

    Thanks! I believe what you're referring to is simply top admin menu which is only seen you're logged in. If you turned your plugin off which requires you to be logged in order to view the site and logged out this would go away.  Can you test that for me really quick?