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  Public Ticket #2598842
WP Bakery Visual Editor Shows Blank White Screen
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  •  2
    tmckendrick2 started the conversation

    When I try and edit a post with the "Edit with WPBakery Page Builder" link the editor starts to loa, but finishes loading with a blank white screen. 

    As you can see in the video the page is loading HTML and content but just not displaying it. 

    https://www.screencast.com/t/DF2vPss9gj

    Up until yesterday the WP Bakery Page Builder frontend editor was working fine. The only change I made was to the site and page URLs. Originally my bluehost site URL was "http://box2377.temp.domains/~qqllkgmy/"

    Due to the subdirectory I knew that was going to cause issues for relative links, so I switched to the following temp URL "http://qql.lkg.mybluehost.me/"

    That broke many of the fully qualified URLs in my posts so I used Find and Replace (Pugin) to replace all instances of "http://box2377.temp.domains/~qqllkgmy/" in the database with this "http://qql.lkg.mybluehost.me/". That fixed things. All my post and images are all working correctly but WP Bakery is now displaying a white empty screen instead of the visual editor. 

    1. I have uninstalled the plugin and reinstalled it. 
    2. I have made sure my Settings/WordPress Address (URL) and Settings/Site Address (URL) are the same address to prevent issues with iframe security display. https://www.screencast.com/t/qKU7kU3iQUD

    I need to figure this out before I deploy to production. 

  •  1
    sdalbano replied

    Hi bro. I had exactly the same problem as you, and I just solved it by installing the "Clasic editor" plugin, apparently the problem is with the latest woocommerce update.

  •  2
    tmckendrick2 replied

    Installing the "Clasic Editor" plugin fixed the issue. Thanks sdalbano! You saved me from chasing my tail for days. 

  • Jonatán replied

    Same here. Working fine after installing "Classic editor" but the question is: why is this happening?

  •  1,075
    ThemeNectar replied

    Hey All,

    This is a confirmed issue related to WooCommerce 4.7 and is caused by new styles which WooCommerce is adding which accidentally are targeting the Front-end editor within WPBakery and setting it to "display: none".

    The good news is that a workaround is pretty easy for the time being until either WPBakery or WooCommerce release a fix. You can correct it by turning on the option for "Disable Gutenberg Editor" within the WPbakery settings here: https://ibb.co/xHPfKYc

    https://github.com/woocommerce/woocommerce/issues/28255