I have an issue. I chose "Minimal design" for product style appearance. In laptops the hover works correctly but in smartphone (I use an iphone) when I click on the product's name or photo the hover appear (with "adding to the basket choice - image attached) and I must click a second time on the title/image to go on product's page. That is not good for user experience.
The second behaviour is random but when I repeat it twice then a 3rd time, I manage to go on product's page on the first click...
I can’t find the exact version of Safari, I am on iOS 14.2 (not beta version). I tried on chrome iOS (v.86.0.4240.0.93) as well and have the exact same issue as you can see : https://we.tl/t-bvzQDE0OUc
I looked for the same issue in Envato's Salient page in the comments and saw that an option to disable hover on mobile will be present in the next release. So I will wait for it :)
Hi,
I have an issue. I chose "Minimal design" for product style appearance. In laptops the hover works correctly but in smartphone (I use an iphone) when I click on the product's name or photo the hover appear (with "adding to the basket choice - image attached) and I must click a second time on the title/image to go on product's page. That is not good for user experience.
The second behaviour is random but when I repeat it twice then a 3rd time, I manage to go on product's page on the first click...
Is that normal ? If not, can you help ?
Thank you in advance.
Hi there,
In regards to the double tap issue. Am not able to replicate the issue from my end.
Here is a screen recording from my end.https://www.awesomescreenshot.com/video/1710093?key=a837be1a9cdbfa2c7f03b36813758fcf
Let me know whether I am missing something.
Kind regards,
Hi,
Yes I remarked that in Smartphone phone in Google chrome laptop i didn’t have this issue.
But as you can see in safari iPhone the issue happens (video attached)
I don’t know what to do...
Thanks,
Regards,
Samuel
Hi There,
Which version of Safari are you testing this in ?
Thanks.
Hi,
I can’t find the exact version of Safari, I am on iOS 14.2 (not beta version). I tried on chrome iOS (v.86.0.4240.0.93) as well and have the exact same issue as you can see : https://we.tl/t-bvzQDE0OUc
Hi There,
Please update to Salient Theme Version 12.1.3 and Salient WPBakery Page Builder 6.4.1 .
To get a list of Bug Fixes and new Feature addons in the Latest Theme update, the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .
Update the theme by following this guide: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ and http://themenectar.com/docs/salient/updating-salient/
Regards.
Hi,
My extension and theme are already up to date...
I looked for the same issue in Envato's Salient page in the comments and saw that an option to disable hover on mobile will be present in the next release. So I will wait for it :)