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  Public Ticket #262396
video background doesnt loop
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  • Manuel started the conversation

    Hi

    I just installed Salient, and was testing the Video Background in a Nectar slider, just like the one in your demo. But the video stops at the end and doesnt loop.

    Is there an option to make it loop that I cant find? or should it be looping by default?

    thanks

  • Manuel replied

    Doing some test, now I realice sometimes it loops and most of the time it doesnt loop.

  •  8,839
    Tahir replied

    Hey Manuel!

    Its set to autoloop automatically. Try re-render the video with "enable progressive download" settings turned off and then convert to webm. Another user was having the similar issue.


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    Hi guys,

    I think I may have fixed the issue. First I re-rendered without progressive download enabled in the MP4 version of the video, then I used the online video convert to convert to WebM (which is the same method I used originally (though with progressive download enabled in the original MP4). Thus, it seems to me that the conversion-to-WebM process doesn't like that particular rendering option enabled.

    My next attempt would have been to use the converted WebM to re-convert back to MP4 and see if that helped (though strangely it doubles the file size...) Thankfully, that doesn't seem to be necessary.

    Thanks for the help - I hope the information proves helpful. If you're interested, I used Vegas Pro 12 to do the rendering, using MainConcept MP4 "Internet HD 720p" template (with some adjustments).

    Teale

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    All the Best,
    -T


    ThemeNectar Support Team 

  •   Manuel replied privately
  •  8,839
    Tahir replied

    Yes , Both are needed for different browsers. Our videos should work fine until unless there is some issue in your server where it prevents video streaming. In that case you would need to contact your hosting provider. Another user had a similar issue.

    Thanks


    ThemeNectar Support Team 

  • Manuel replied

    Great!

    Thanks!