After upgrading to Wordpress 5.6 and Salient 12.1.4 along with the recommended plugins, my tall & wide thumbnails appear stretched. What can be done to fix this?? They seemed to be in a square layout before the updates but now seem rectangular. I also have the SALIENT > PORTFOLIO > set to SQUARE GRID but still no love.
This def has something to do with the "constrained fullwidth" portfolio option. When I disable to plain old "fullwidth" or stretch my window out so that it's the size of the monitor the stretching of images goes away. Id prefer to keep the "constrained fullwidth" active as I think it's a nicer look. Worked great in the past.
Unfortunately it doesn't work. By turning off the crop the images are not cropped into squares creating a nice masonry grid. I have attached a few images so you can see what Im trying to achieve. The "before.jpg" Is before the update. "after.jpg" is what happened after the update. "nocrop.jpg" is with the no crop option and a regeneration of thumbs. Id like the site to look nice and clean as it was before the update.
I have found two work arounds that aren't perfect but may help in finding a solution. The first in the main portfolio settings change "constrained fullwidth" to "fullwidth". This works but gets rid of any white space and margins. The second work around was to place this into the custom CSS.
Im no programmer and don't know how valid this statement is. The other elements in the grid don't seem to line up right after I apply thee CSS but the large tall and wide images are not squashed anymore. It seems to me like maybe there was a change in the CSS made somewhere between "constrained fullwidth" vs the "fullwidth" layouts in the latest updates.
Also just realized that "before.jpg" the "constrained fullwidth" layout was limited to 4 columns. Now after the update it's 5 columns... Unfortunately there is no way to change this in the options. Not sure if this has something to do with it but might be a lead...
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
I've located the issue, and it will be sorted in the next release. You should be able to quickly correct this from your end immediately by changing the global "Column Spacing" option from "default" to any of the px based values e.g. 40px, 50px etc.
The option I'm referring to can be found in the Salient options panel > general settings tab.
After upgrading to Wordpress 5.6 and Salient 12.1.4 along with the recommended plugins, my tall & wide thumbnails appear stretched. What can be done to fix this?? They seemed to be in a square layout before the updates but now seem rectangular. I also have the SALIENT > PORTFOLIO > set to SQUARE GRID but still no love.
This def has something to do with the "constrained fullwidth" portfolio option. When I disable to plain old "fullwidth" or stretch my window out so that it's the size of the monitor the stretching of images goes away. Id prefer to keep the "constrained fullwidth" active as I think it's a nicer look. Worked great in the past.
Hey Again,
Try adjusting this field and check:
Also run the regenerate thumbnails plugin to recrop any featured images that are already uploaded.
Thanks
ThemeNectar Support Team
Hello Tahir thanks for the reply.
Unfortunately it doesn't work. By turning off the crop the images are not cropped into squares creating a nice masonry grid. I have attached a few images so you can see what Im trying to achieve. The "before.jpg" Is before the update. "after.jpg" is what happened after the update. "nocrop.jpg" is with the no crop option and a regeneration of thumbs. Id like the site to look nice and clean as it was before the update.
I have found two work arounds that aren't perfect but may help in finding a solution. The first in the main portfolio settings change "constrained fullwidth" to "fullwidth". This works but gets rid of any white space and margins. The second work around was to place this into the custom CSS.
Im no programmer and don't know how valid this statement is. The other elements in the grid don't seem to line up right after I apply thee CSS but the large tall and wide images are not squashed anymore. It seems to me like maybe there was a change in the CSS made somewhere between "constrained fullwidth" vs the "fullwidth" layouts in the latest updates.
Thanks in advance,
Brad
Also just realized that "before.jpg" the "constrained fullwidth" layout was limited to 4 columns. Now after the update it's 5 columns... Unfortunately there is no way to change this in the options. Not sure if this has something to do with it but might be a lead...
Im experiencing the same issues. Any fix here?
Not yet. Still waiting for a solution from Support.
Tried the new 12.1.5 update released today and it doesn't fix the issue. Just a heads up.
Same. No luck with the update.
@Brad,
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Thanks
ThemeNectar Support Team
I would be ok with this. please PM me
@jasonkoscho ,
Please create a new ticket so we can look.
Thanks
ThemeNectar Support Team
On a side note I launched a new Wordpress Instance with this demo loaded and see the same issues.
http://themenectar.com/demo/salient-minimal-portfolio/
Hey Brad & Jason,
I've located the issue, and it will be sorted in the next release. You should be able to quickly correct this from your end immediately by changing the global "Column Spacing" option from "default" to any of the px based values e.g. 40px, 50px etc.
The option I'm referring to can be found in the Salient options panel > general settings tab.
This does indeed work!! Thanks so much :)
Worked! Thanks!