Okay
  Public Ticket #2628375
No Images in Nectar Slider
Closed

Comments

  • Nicholas Wishart started the conversation

    Having trouble with the Nectar Slider. 

    Im uploading slides but constantly getting a "No Image added yet" message. Images are available in media. Please see attached screen shot

  •  8,393
    Tahir replied

    Hey Nicholas,

    Another user just reported the same issue being caused by a Third Party Plugin.

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks 


    ThemeNectar Support Team 

  • Nicholas Wishart replied

    Hi Tahir

    Actually I think there might be  another problem. I have deactivated all the 3rd party plugins. I have noticed that  a lot of the slider functionality of the slider options are not available. Perhaps a I need to reinstall the theme?

  •  8,393
    Tahir replied

    Hey Again,

    Yes, it's possible the Plugin files did not copy over correctly. Try reinstalling and check. 

    Also check for Browser Console Errors: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors .

    Thanks 


    ThemeNectar Support Team 

  • pascalhelene replied

    I have the same issue with Nectar Slider. Have you find the plugin that might be cause of the error ?

    - I fix it by disabling Semrush SEO module, Redierction module and a cache module. Don't find which one is in cause yet.

  •  8,393
    Tahir replied

    Hey Again,

    This was patched.

    Please update to the Latest Salient Theme Version.

    The current version of the theme is 12.1.6 and the current version of the page builder is 6.4.2. Salient versions older than v11 won't be compatible with WordPress 5.5.

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.

    Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .

    Best.


    ThemeNectar Support Team 

  • pascalhelene replied

    OK. Sure that my theme is too old. Thanks for your replie.

    My theme is 8.5.5 and i can't find the download for version older than 10.5.

    Could you please tell me how can i get a compatible package to begin this major update ?

  •  8,393
    Tahir replied

    Hey Again,

    You can purchase a new package from here: https://themeforest.net/item/salient-responsive-multipurpose-theme/4363266 if you cant access the older one.

    Thanks


    ThemeNectar Support Team