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  Public Ticket #263030
Carousel Issue
Closed

Comments

  • Tifany started the conversation

    Hi, I am having a weird issue when trying to add a Carousel to a page.  I have a row that is 2/3 + 1/3 and when I add the Carousel into the 2/3 column the Carousel will not work and the navigation arrows have a class "hidden" which puts a css style visibility: hidden on them.  I do not know why this happens.  Howerver if I move the carousel into the column that is 1/3 it works perfectly fine.  Any ideas on why this is happening or how to fix it?

    Thanks for the help.

  •  8,839
    Tahir replied

    Hey!

    Can you provide us the page url. 

    Thanks


    ThemeNectar Support Team 

  •   Tifany replied privately
  •  8,839
    Tahir replied

    Can we see the page at which the issue is occuring . Also wp-admin login details. 

    Thanks


    ThemeNectar Support Team 

  •   Tifany replied privately
  •  8,839
    Tahir replied

    Hey!

    Please turn off minification in W3Total cache as it is likely causing the issue. 

    Thanks


    ThemeNectar Support Team 

  • Tifany replied

    Hi, I have turned off minification and it is still not working?? I would like to keep that feature turned on as when testing the site with GTmetrix I went from an A with minificaiton on to a D with it off.  Any other suggestions?  I will keep this setting off for the time being, however it makes no sense for it to not work in this one size column but works in others.

  •  8,839
    Tahir replied

    Hey Tiffany!

    If you need to minification you can use " Better WP Minify" or "Autoptimize" Plugin . 

    Thanks


    ThemeNectar Support Team 

  • Tifany replied

    Ok great I wll look into those you suggest; however that did not solve the issue.  The carousle is still not working with the minifcation off.

  •  1,070
    ThemeNectar replied

    Hey Tifany!

    You have this custom css added which is causing it to break:

    .hp-ddls .carousel-outer li {
        width: 35% !important;
    }
    
    If you remove that it should be sized correctly - you'll also need to add at least one more item to get it to start rotating since it's a minimum of 3 columns and you currently only have 3. Cheers :)
  • Tifany replied

    Thank you for your response, I was hoping to have only 1 item show up at a time but I can not seem to get that to work; but the carousel is working so that is good.