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  Public Ticket #2652188
Preview image is not displayed
Closed

Comments

  •  3
    fuchsundwild started the conversation
    January 7, 2021 at 4:51pm

    hello,  it`s me again :)

    i added a preview image to the video settings (self hosted), but it does not show up on the page - see both screenshots attached. 

    can you help me pls?

    best best 

    vicky

  •  2,963
    Andrew replied
    January 8, 2021 at 3:44am

    Hi There,

    Please try checking for plugin conflicts by deactivating the third party plugins then reactivate them back one by one to see which one falls culprit.

    Thanks.