Okay
  Public Ticket #2659451
Contact for not working
Closed

Comments

  • kalebavila started the conversation
    January 14, 2021 at 6:29pm

    Hi I'm using your theme, your themes user Contact 7 for your theme, yet is not working, it appears to be working, because the system tells the user email sent, yet I never arrives anywhere, we have change the email to several ones yet it honest arrive.


    What could be the problem?


    Thanks!

  •  8,849
    Tahir replied
    January 14, 2021 at 7:09pm

    Hey Again,

    Try setting up this plugin or similar: https://wordpress.org/plugins/wp-mail-smtp/ . Also contact your hosting provider as they can best configure this for you.

    Thanks

    ThemeNectar Support Team 

  • kalebavila replied
    January 15, 2021 at 11:24pm

    Hi, and this plugin works with Contact 7 or without? why would I need an extra pluming if in another websites we don't need them?

    Is it you theme? O Contact7? or the server?


    Thanks!

  •  8,849
    Tahir replied
    January 16, 2021 at 12:49pm

    Hey Again,

    You need this plugin to configure the server.

    Thanks 

    ThemeNectar Support Team