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  Public Ticket #2663705
Cannot add more than 10 images in image gallery
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  • Irvine started the conversation
    January 19, 2021 at 8:09am

    I cannot add more than 10 images to my Image gallery, the moment I try to add 11 images, I click the Add Images button and it deselects everything and does nothing. 

    I have updated my themes and increased and updated my PHP settings but it still won't allow me to upload more than 10 images. 

  •  2,967
    Andrew replied
    January 19, 2021 at 8:16am

    Hi Irvine,

    Please check for plugin conflicts by deactivating third party plugins the reactivating them back one by one to see which one falls culprit.

    Thanks.

  • Irvine replied
    January 19, 2021 at 8:33am

    Thanks for the reply Andrew 

    None of the plugins to have any effect when I deactivate them, If I deactivate the 'Salient WPBakery Page Builder' plugin and the 'Classic Editor', I can add more than 10 images using the standard Word press gallery block however I don't have any control over the layout options, image sizes etc so this won't work - i would prefer to fix the gallery bug 

  •  2,967
    Andrew replied
    January 19, 2021 at 8:40am

    Hi Irvine,

    Please send me your admin login credentials so that I can look into the issue further.

    Thanks.

  •   Irvine replied privately
  •  2,967
    Andrew replied
    January 19, 2021 at 10:06am

    Hi Irvine,

    Please try disabling the gutenberg editor from wpbakery settings and see whether that fixes the issue.

    Thanks.

  • Irvine replied
    January 19, 2021 at 10:58am

    No, still having the same problem


  •  2,967
    Andrew replied
    January 19, 2021 at 11:12am

    Hi Irvine,

    Where exactly did you wanted to add the images so that we can try uploading from our end.

    Thanks

  • Irvine replied
    January 19, 2021 at 12:21pm

    We are a photography company so we need to continuously upload our photo galleries. but you can try upload a gallery to this page https://irvinemedia.co.za/nicole/

    You can use the most recent photos that were uploaded to the Media Library

  •  8,861
    Tahir replied
    January 19, 2021 at 1:51pm

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Thanks

    ThemeNectar Support Team