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  Public Ticket #2666627
Visual Editor WP Bakery doesn't work
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  •  3
    Lucie_Hanot16 started the conversation

    Hi,

    I canno't access to my WP Bakery visual composer for any of my page. 

    When I try I only got a white screen. Can you help me ? 

  •  8,849
    Tahir replied

    Hey Again,

    This was patched earlier. Please update to the Latest Salient Theme Version.

    The current version of the theme is 12.1.6 and the current version of the page builder is 6.4.2. Salient versions older than v11 won't be compatible with WordPress 5.5.

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.

    Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .

    Best.


    ThemeNectar Support Team