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  Public Ticket #267329
Salient Theme - Video Player now only shows links?
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  • Dennis started the conversation

    At the bottom of the page (happened on other pages to), the video player would show up. Suddenly it only show the link, which works?

  •  8,839
    Tahir replied

    Hey!

    Please update to Salient Theme Version 4.5.2 .

    Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
    Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .

    Thanks


    ThemeNectar Support Team 

  • Dennis replied

    When I go to save the download, the file name is -   themeforest-4363266-salient-responsive-multipurpose-theme-wordpress_theme.zip.

    Is this 4.5.2

  •  8,839
    Tahir replied

    Hey Dennis!

    There is a salient.zip inside which needs to be uploaded. 

    Cheers


    ThemeNectar Support Team 

  • K replied

    I have this issue. I upgraded to 4.5.2 and it still shows a link instead of a video player. Cleared browser cache. Even tried different browsers. 

  • Dennis replied

    Upgraded but the video player still only shows the link. 

  •  1,070
    ThemeNectar replied

    Hey Guys, 

    Dennis - I can't see any videos on your home page other than the youtube embeds at the bottom, is that what you're referring to?

    K Mcd - If you can share a URL to the page where this occurs i'd be glad to take a look :)

    Cheers

  • Dennis replied

    Yes, it is the youtube video links I am referring to. They used to show the player and suddenly turned into links? If I use the video player shortcode now, I only get links?

    Currently I have worked around it by using the Salient RAW HTML shortcode and pasting the youtube embed link. 

    Not sure how the video player broke. Thanks.

    http://remodelit.ca/tv/ 

  • K replied

    @I Am Nectar - Here are a couple of links. The video player does not seem to work anymore... To clarify, it used to work. But now when putting the youtube link in the video player URL section it just shows a link on the page, rather than the actual video player...

    http://mortgage.graniteridgecg.com/portfolio/gsf-m...

    http://mortgage.graniteridgecg.com/portfolio/south...

  • Dennis replied

    Yes you have the same issue. You can work around it using Raw HTML shortcode and embedding the link there. It will then show up.

    This will work until the Video Player issue is resolved.

  •  1,070
    ThemeNectar replied

    Hey Guys - can you quickly test is this video works when pasted into the video link?

    https://www.youtube.com/watch?v=_wKJFYCZN1U

    WordPress might've just changed the acceptable url format for videos since the visual composer video element has not been edited in a long time.


  • Dennis replied

    It worked. 

  •  1,070
    ThemeNectar replied

    Thanks for the confirmation! I'm still investigating if WP did indeed change the acceptable embed URL structure but that seems to be the case

  • K replied

    It worked for me too... What I discovered is, videos with this style link will work...

    https://www.youtube.com/watch?v=JdgJ1ZEAC10

    But videos with this style of link (direct link generated by youtube) do not work...

    http://youtu.be/JdgJ1ZEAC10

  • Dennis replied

    Thanks for all the support. Closing ticket.