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  Public Ticket #267358
Site Won't Load Internet Explorer
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Comments

  • Dennis started the conversation

    The THEME works great except it no longer completely renders in Internet Explorer. All other browsers are fine.

  •  8,839
    Tahir replied

    Hey Dennis!

    What version of IE are you viewing it in. Please note that ie8 is not supported. 

    Thanks


    ThemeNectar Support Team 

  • Dennis replied

    Internet explorer IE 11

  •  8,839
    Tahir replied

    Hey!

    Please update to Salient Theme Version 4.5.2 .

    Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
    Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .

    Thanks


    ThemeNectar Support Team 

  • Dennis replied

    Tried everything. Still will not work with Internet Explorer.

  •  1,070
    ThemeNectar replied

    Hey Dennis, I'm currently checking your site on IE 9-11 and can't see any issues with it loading. If you're still experiencing this please let me know if you also can't see the demo on IE and which OS you're using. (I checked on Windows 7 so far).

  • Dennis replied

    I put the following meta tag code in the Salient header.php. It seems to work best if it is the first tag. Still an issue with IE8. If we find a solution I will post.

    Thanks for your support.

    <!doctype html>

    <html <?php language_attributes(); ?>>

    <head>

    <!-- Meta Tags -->

    <meta http-equiv="X-UA-Compatible" content="IE=edge" />

  •  1,070
    ThemeNectar replied

    Hey Dennis, the only reason that meta tag is not added in by default is because it shows as an invalid HTML tag through the w3 validator because of a technicality - you should be safe using it though. Can you please let me know what the current issue is you're seeing with Ie8?