I need your help with the gallery, please. I recently updated it to be displayed in a masonry layout. When I open the page for the first time the pictures in the gallery are loading stretched when I open the gallery the first time (see attachment first_load). After I swap the tabs and go back to the same gallery, then they display properly (attachment name second). I understand that it may take some time for the grid to load properly. As for me, the strange layout stays the same after 2min. It changes to normal only if I change tabs. That's what I think it's strange. If it would take a normal shape after 5s maybe a bit more, it would be ok. But now it adjusts only after I change tabs and go back. Please could you have a look at it?
I tried to find where are these settings for lazy load, but couldn't find it. Could you advise me where I could check if the lazy load is enabled, please?
Hello
I need your help with the gallery, please. I recently updated it to be displayed in a masonry layout. When I open the page for the first time the pictures in the gallery are loading stretched when I open the gallery the first time (see attachment first_load). After I swap the tabs and go back to the same gallery, then they display properly (attachment name second). I understand that it may take some time for the grid to load properly. As for me, the strange layout stays the same after 2min. It changes to normal only if I change tabs. That's what I think it's strange. If it would take a normal shape after 5s maybe a bit more, it would be ok. But now it adjusts only after I change tabs and go back. Please could you have a look at it?
Hey Again,
Make sure there is no such Lazy Load Option active in the Server/Plugin Settings.
Thanks
ThemeNectar Support Team
Hi
I tried to find where are these settings for lazy load, but couldn't find it. Could you advise me where I could check if the lazy load is enabled, please?
Hi There,
In the gallery settings, the lazy load is found in the image loading option as shown below:
Thanks.
Hi Andrew
There is no such option in my settings. I believe it's because the gallery type is set to "Image grid style".
Hi RanebrookZina,
How about you set Load In to Animation option to 'none'
Let me know how it goes.
Thanks.
Hi Andrew
It's already set to none. There was no animation before. It was always like that.
Hi,
Please send your admin login credentials so that we may have a closer look.
Thanks.
Hi RanebrookZina,
Please update your salient theme to latest 12.1.6 from 12.1.2 using this guide http://themenectar.com/docs/salient/updating-salient/ before we can continue checking.
Thanks.
Hi Andrew
We updated the theme. Please could you have a look at it now? The gallery still loads the same.
Hey Again,
Please turn off all Optimization plugins and check if that makes a difference.
Thanks
ThemeNectar Support Team