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  Public Ticket #267949
map marker not showing
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  • eric started the conversation

    my map marker isn't showing on this page:

    http://goo.gl/NV7SBx

    been through seaches and all same issue, which is set the lat and long of loc. 1 - which mine is set

    here are my settings:

    http://goo.gl/55vDJZ

    thanks for your help

    It disappeared I think, not sure, but think after we added this code:

    http://themenectar.ticksy.com/ticket/264051

  • [deleted] replied

    I'm wondering if you are having the same issue as I am. When you open developer tools on the contact page are you getting an Uncaught TypeError: Cannot read property 'id' of undefined?

  •  1,070
    ThemeNectar replied

    Hey guys, this was resolved in todays update (4.5.21) - There was a change in Google's map API sometime yesterday which required a couple lines to be updated in the theme :)

    Cheers


  • Gabi replied

    That's interesting Eric.

    I have updated to the latest version, and I do not have all the options for the locations as you do. Is that the default contact screen on the nectar contact options screen?

  •  8,839
    Tahir replied

    Hey Gabi!

    There are two places to set the Contact map options. One is in Salient Theme Options -> Contact Section and the other is the Visual Composer Google Map Page Element options which you get when you place or edit the Google map. 

    Thanks


    ThemeNectar Support Team 

  • Tony replied

    Hi there

    SDame problem here - To save posting a new request, is there anyway to avoid updating the whole theme for just this fix.? Is there anyway we can have just the info on the file(s) that have changed to correct this please ??

    Tnanks

    T

  •  8,839
    Tahir replied

    Hey Tony!

    The changes are made in functions.php so you can only update that file if need be. 

    Cheers


    ThemeNectar Support Team 

  •   K replied privately
  •  8,839
    Tahir replied

    Hey Again!

    Can you try adding in a Google Map page element via Visual Composer and check. 

    Thanks


    ThemeNectar Support Team 

  •   K replied privately
  •  8,839
    Tahir replied

    Yes, Please provide login details.

    Thanks


    ThemeNectar Support Team 

  •   K replied privately
  • [deleted] replied

    I'm experiencing the same issue. Updating the Functions.php doesn't appear to resolve this.

  • [deleted] replied

    Also, when I update from 4.5.1 to 4.5.21 I have serious problems with the style of the Salient control section breaking.

  •  1,070
    ThemeNectar replied

    Hey Guys, the only file that was changed in 4.5.21 was map.js that's located in the js folder :)

  •  1
    K replied

    I updated the map.js folder and still nothing...

    *should I have the settings set in both the visual composer, and salient options?

  •  8,839
    Tahir replied

    Hey Again!

    No if you are using the VC Options you need to change that in VC settings only. 

    Thanks


    ThemeNectar Support Team 

  •  1
    K replied

    @tahir - can you login and check it out please? I'm at a loss :-/

  •  8,839
    Tahir replied

    Sure, Please provide wp-admin details in Private response. 

    Thanks


    ThemeNectar Support Team 

  •   K replied privately
  •  8,839
    Tahir replied

    Hey Again!

    Seems like google again changed its api. Please download the theme version 4.5.22 from ThemeForest and upload the map.js file located in the js folder to your live theme to get the fix

    Thanks


    ThemeNectar Support Team 

  •  1
    K replied

    Bingo! Thanks sooo much - it's working great now.