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  Public Ticket #269342
Google Map Pin Drop Breaking
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  • Patrick started the conversation

    For some reason all out of the blue all my map drop pins just stopped showing up. http://www.labs12.com/abr/contact/  Has anyone else experiencing this?  Also, map.js seems to be throwing an id undefined error.  Thank you for any assistance.

  • [deleted] replied

    I'm having the same issues as Patrick. Would love to resolve this issue. Thanks!

  •  8,839
    Tahir replied

    Hey!

    Please update to Salient Theme Version 4.5.21 . There was a fix added for the google map api change that made the markers not show up.

    Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
    Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .

    Thanks


    ThemeNectar Support Team 

  • Patrick replied

    The updating to the most current theme fixed the map issue right away!  Thank you for the help.

  • Patrick replied

    Pin Drop went out again.  I updated to the latest theme and it worked for a bit and now they are gone again.

    Both sites running salient latest theme and no pin drop

    http://12birds.com/contact/

    http://www.labs12.com/abr/contact/

  • Patrick replied

    Envato now shows the latest 5.2.22 as theme download and it fixed the pin issue as described.  Awesome!