Okay
  Public Ticket #2694283
wp forms
Closed

Comments

  •  2
    Saliant started the conversation
    February 17, 2021 at 3:07pm

    Hi, the template is suddenly adding bulletpoints and extra field to my inital form. What is the reason for this?


    2704412840.png


  •  8,403
    Tahir replied
    February 17, 2021 at 3:09pm

    Hey,

    Please provide the page url so that i can write up the custom css for whats possible.

    Thanks

    ThemeNectar Support Team 

  •   Saliant replied privately
  •  2,723
    Andrew replied
    February 17, 2021 at 6:59pm

    Hi Saliant,

    Please send in your admin login credentials as well.

    Thanks.

  •   Saliant replied privately
  •  2,723
    Andrew replied
    February 18, 2021 at 8:32am

    Hi Saliant,

    First check for plugin conflicts by deactivating the third party plugins then reactivate them back one by one to see the one that causes this.

    Thanks.

  •  2
    Saliant replied
    February 18, 2021 at 9:53am

    Did not work. I think it might have to do with the commenting section of the blog. Because the random fields it is adding are website, phone, which are also asked when someones comments on the blog

  •  2,723
    Andrew replied
    February 18, 2021 at 9:02pm

    Hi Saliant,

    Please send me the link with this form. I am no longer seeing the referenced template behaviour on this link : https://magazinedev.gezondmetsalut.nl/binnenkort-in-de-app-3/.

    Thanks.


  •  2
    Saliant replied
    February 22, 2021 at 8:27am

    Hi the link is updated, i have added the relevant form. You check it out now :)

  •  2,723
    Andrew replied
    February 22, 2021 at 8:33am

    Hi Saliant,

    Please try this css:

    ul li {
        list-style: none;
    }

    Thanks.

  •  2
    Saliant replied
    February 22, 2021 at 8:45am

    list item is now gone, that works. However what to do with the 'message' field that appeared randomly:


    7190199341.png


  •  8,403
    Tahir replied
    February 22, 2021 at 9:03am

    Hey Again,

     I can't seem to view the Message Field on the Page while viewing in Chrome. Could you try placing the Form outside the Tab/Toggle Page Element and check if that makes a difference?

    Thanks 

    ThemeNectar Support Team 

  •  2
    Saliant replied
    February 22, 2021 at 9:15am

    Hi Tahir, it is outside of the element. It has its own row and column. Weird I am watching it on chrome as well, same happens on mobile

  •  8,403
    Tahir replied
    February 22, 2021 at 9:16am

    Try switching to a Default WP Theme temporarily and check if it's still there?. This way we can confirm if Salient Theme is causing the issue or not.

    Thanks

    ThemeNectar Support Team 

  •  2
    Saliant replied
    February 22, 2021 at 9:52am

    Hi Tahir, I solved the issue. It has to do with a conflict between WPforms and the theme, causing activation of a spam filter. This is the CSS that helps to solve it. Maybe it will be usefull for later questions 

    .wpforms-field-hp {    display: none !important;
}


  •  8,403
    Tahir replied
    February 22, 2021 at 9:57am

    Thanks for letting us know.

    Best

    ThemeNectar Support Team