Okay
  Public Ticket #2698099
Product page
Closed

Comments

  • sschiller started the conversation

    Hello

    I finally installed the theme update today, after still working with version 8.0. So far, the change has worked quite well and the adjustments have remained within limits. However, there is a change on the product page that I can't solve and I need your help.


    Previously, the description of the product was below the form (Attachement 1), now it is in the column with the short description next to the form (Attachement 2).

    How do I get this information back under the form.

    thx

  •  2,682
    Andrew replied

    Hi There,

    Please try this css in css custom css code in Salient > General Settings > CSS/Script Related:

    .woocommerce div.product .woocommerce-tabs .panel {
        margin: 11px 34px 8em -712px;
    }
    .woocommerce .woocommerce-tabs>div:not(.tab-container) {
        padding: 434px 553px 33px 0!important;
    }

    Thanks.

  • sschiller replied

    thx for your quick reply. 

    It works for the normal display but as soon as you open it on a mobile some parts on the left side are missing. 

    https://test.tulex.de/produkt/kurzgutachten-deutschland-inkl-markenrecherche/


    Ciao 

    Sylvio

  •  2,682
    Andrew replied

    Hi There,

    Please send in your admin login credentials so that we may look into this further.

    Thanks.

  •   sschiller replied privately
  •  8,345
    Tahir replied

    Hey Again,

    Just removed the CSS that was provided by Andrew and its showing up correctly now. Also there is some Custom CSS in here: https://test.tulex.de/wp-admin/themes.php?page=hm_custom_css which could be causing the issue, try removing it temporarily and check.

    Thanks


    ThemeNectar Support Team 

  • sschiller replied

    i removed the code and I removed the mentioned Custum CSS too. But even without this code the description is in the wrong column. 

    https://test.tulex.de/produkt/kurzgutachten-deutschland-inkl-markenrecherche/

    ciao


    Sylvio


  •  2,682
    Andrew replied

    Hi There,

    I can see you have two salient theme installations. Please remove one as they may conflict and remain with the one that is up to date.

    Thanks.

  • sschiller replied

    I deleted the old version but it keeps in the right column. It should be over both column

    the way it looks here

    https://www.tulex.de/produkt/kurzgutachten-deutschland-inkl-markenrecherche/

    Thx


  •  2,682
    Andrew replied

    From this page https://www.tulex.de/produkt/kurzgutachten-deutschland-inkl-markenrecherche/ , I see the description back to where you wanted to be.

    Did you fix it?

    Thanks.

  • sschiller replied

    Hello

    no this is the page using the old version, the new one is https://test.tulex.de/produkt/kurzgutachten-deutschland-inkl-markenrecherche/

    and there it is still in the seconde column

    Ciao

    Sylvio

  •  8,345
    Tahir replied

    Hey Again,

    Just turned on the Page Builder for the Products Page and i am seeing this console error when i try to edit the products:

    9506024656.pngClick to View Larger Image.

    Try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks


    ThemeNectar Support Team 

  • sschiller replied

    I solved that problem, but the content is still in the wronge place. 

    thx

    Sylvio

  • sschiller replied

    sorry why you closed the case? the problem with the layout isnt solved yet. 


    thx


    Sylvio

  •  8,345
    Tahir replied

    Hey Again,

    The Product Tab Settings had to be adjusted in Salient Theme Options Panel -> Woocommerce Section.

    1948534287.pngClick to View Larger Image.

    Thanks 


    ThemeNectar Support Team 

  • sschiller replied

    thx, that´s it. you got a quick solution for the size of the second column too? it 57% mus be 40%

  •  8,345
    Tahir replied

    Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

    .product[data-tab-pos="fullwidth"] .summary.entry-summary {
        width: 40% !important;
    }

    Thanks


    ThemeNectar Support Team 

  • sschiller replied

    thx for your help, it works


    cio


    Sylvio