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  Public Ticket #2701220
Inconsistant Image Positioning and Background Loading
Closed

Comments

  • Nikolovv started the conversation
    February 24, 2021 at 10:37am

    Dear Support Team,

    I am experiencing a strange issue: when I load my website for the first time my images are often not displayed the way they are supposed to. Some overlap text blocks so that they are not visible and background images don't load at all. When I refresh the website, everything is fine. However, I do not expect my visitors to have to refresh until everything is okay, it needs to be constantly functional. What could be causing this?

    I've added screenshots to show what happens. It does this on mobile and desktop on several different machines.

    Thanks!

  •  2,963
    Andrew replied
    February 24, 2021 at 12:29pm

    Hi Nikolovv,

    Thanks for getting in touch.

    Please send in your admin login credentials so that we may have a closer look at it.

    Thanks.


  •   Nikolovv replied privately
  •  8,848
    Tahir replied
    February 24, 2021 at 6:03pm

    Hey Again,

    Try turning off Third Party Lazy Load Option in the Plugin/Server Settings as its likely causing the issue.

    Thanks 

    ThemeNectar Support Team 

  • Nikolovv replied
    February 24, 2021 at 6:36pm

    Hi,

    thanks for the response.

    Sadly that didn't fix it, it still happens. I cleared the old cache and opened the website through an incognito window just to be sure, but the images on the home page still get messed up upon refresh.

  •  8,848
    Tahir replied
    February 25, 2021 at 4:31am

    Did you turn off the lazy loading options ?

    ThemeNectar Support Team 

  • Nikolovv replied
    February 25, 2021 at 6:49pm

    Yes

  •  2,963
    Andrew replied
    February 26, 2021 at 8:20am

    Hi There,

    I seem not to replicate this from my end however you can check for third party plugin conflicts to see whether there is a third party plugin causing this issue.

    Thanks.