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  Public Ticket #2701220
Inconsistant Image Positioning and Background Loading


  • Nikolovv started the conversation

    Dear Support Team,

    I am experiencing a strange issue: when I load my website for the first time my images are often not displayed the way they are supposed to. Some overlap text blocks so that they are not visible and background images don't load at all. When I refresh the website, everything is fine. However, I do not expect my visitors to have to refresh until everything is okay, it needs to be constantly functional. What could be causing this?

    I've added screenshots to show what happens. It does this on mobile and desktop on several different machines.


    Attached files:  image1.jpg

  •  1,652
    Andrew replied

    Hi Nikolovv,

    Thanks for getting in touch.

    Please send in your admin login credentials so that we may have a closer look at it.


  •   Nikolovv replied privately
  •  5,651
    Tahir - SUPPORT replied

    Hey Again,

    Try turning off Third Party Lazy Load Option in the Plugin/Server Settings as its likely causing the issue.


  • Nikolovv replied


    thanks for the response.

    Sadly that didn't fix it, it still happens. I cleared the old cache and opened the website through an incognito window just to be sure, but the images on the home page still get messed up upon refresh.

  •  5,651
    Tahir - SUPPORT replied

    Did you turn off the lazy loading options ?

  • Nikolovv replied


  •  1,652
    Andrew replied

    Hi There,

    I seem not to replicate this from my end however you can check for third party plugin conflicts to see whether there is a third party plugin causing this issue.