Salient v13.0 Major Release (3/25/2021) is now available.

If you're on a version prior to 10.5 and are considering updating, it's important to read through our update guide before updating to ensure a smooth transition.

Click here to view the update guide

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  Public Ticket #2704998
Can't save template
Closed

Comments

  • Nigel started the conversation

    Howdy!

    For some reason, and all of a sudden, I can't save any of my created pages or elements as my own templates - I get a gray "stop" sign/barrier over the Save changes button and it won't allow me to click it - and won't save.

    I am using 12.9 (beta) and thought that was it, but the same thing is happening in 12.1.6

    I'm in your amazing theme every day and have been using it for years, I love it, and have had no issues - and have saved templates before without any problem.

    I'm drawing a blank...

    Thank you!


    Attached files:  No-Save-Template.jpg

  •  5,650
    Tahir - SUPPORT replied

    Hey Again,

    Please update the WPbakery Page Builder Plugin along with the Theme To fix the issue. Also, you can press the "Enter" Button on the Keyboard to save the template as well.

    Thanks 

  • Nigel replied

    Thank you - fixed.

  • Max replied

    Thks for posting this question, I had exactly the same problem. Now I know I have to press Enter.

    However, all my plugins are up to date but I still cannot click on the "save my template" button. Is there another way to update the plugin?

    Thks a lot

  •  1,652
    Andrew replied

    Hi Max,

    What happens when you press enter on the keyboard to save your template?

    Thanks.

  • Max replied

    Hi Andrew,

    When I press enter it works! But when I hover my mouse over the button, I can't click ...

  •  1,652
    Andrew replied

    Hi Max,

    There is currently a bug which is being worked on by the developer. In the meantime press enter to save templates as a temporary solution.

    Thanks.

  •  5,650
    Tahir - SUPPORT replied

    @Max,

    This issue was fixed.

    Please update to the Latest Salient Theme Version.

    The current version of the theme is 12.1.6 and the current version of the page builder is 6.4.2. Salient versions older than v11 won't be compatible with WordPress 5.5.

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.

    Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .

    Best.