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  Public Ticket #271273
Disabled map zoom
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  • claire started the conversation

    I have just updated Salient to the latest version to fix the issue with the map marker not showing. That is now working, thank you. However, I am having an issue with the zoom. Before and after the update. I have not enable the map zoom, but it's still zoomable (not even sure if that's a word :-) !!).

    Any idea?
    Thank you

  •  8,839
    Tahir replied

    Hey Claire!

    Could you please provide wp-admin login details so we can have a look.

    Thanks


    ThemeNectar Support Team 

  •   claire replied privately
  •   claire replied privately
  •   Tahir replied privately
  •   claire replied privately
  •  1,070
    ThemeNectar replied

    Hey Claire!

    I see your zoom option turned off actually - I think you might be thinking the zoom option is something different than it is. It's the +/- buttons that exist on the left hand side of the map as seen here: http://themenectar.com/demo/salient-frostwave/cont...

    Are you still seeing those on your URL?

    Cheers

  •   claire replied privately
  •  1,070
    ThemeNectar replied

    Hey,

    That's weird that it used to not allow the zoom on double clicking, but that should've been standard functionality. I have disabled it now for you by adding 

    disableDoubleClickZoom: true

    into the mapoptions object within the map.js file located in the js folder :)

  • claire replied

    That's excellent. Thank you.

    I'm actually using a child theme, so should I copy create a map.js file in my child theme and just put that one line of code in it so that I don't lose it when I update Salient, or should I copy the whole file, or not do anything?

    Claire

  •  1,070
    ThemeNectar replied

    I've noted to add that functionality into the next update so you won't have to worry about keping track of the file :)

  • claire replied

    Thank you. That's great support.

    Claire

  • claire replied

    Now my map marker has disappeared and I haven't made any changes to it. I'm getting very frustrated today!!!!

  •  8,839
    Tahir replied

    Hey!

    Please update to Salient Theme Version 4.5.22 and copy over the map.js in the js folder as it has the map marker fix.

    Thanks


    ThemeNectar Support Team 

  • claire replied

    Hi Tahir

    Thank you. I will do that.

    Whilst I have you here, a couple of days ago I submitted another support request. Actually I did 2. One private with login details in case needed, and one public without. I need some help quite urgently but haven't had a reply yet. I'm sure that you're all busy there, but was hoping that you wouldn't mind having a look for me. I also posted an update on them.

    Ticket: #274803 "URGENT HELP NEEDED PLEASE - Nectar slider text size for mobile”

    Ticket: #274502 “URGENT HELP NEEDED PLEASE - Nectar slider text size for mobile”

    I have launched my site but need to fix a few things that don't look good.

    Thank you for the help

    Claire


  •  8,839
    Tahir replied

    Hey Again!

    Nectar has provided a response here: http://themenectar.ticksy.com/ticket/274502

    Thanks


    ThemeNectar Support Team