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  Public Ticket #271575
Missing Visual Composer Elements
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Comments

  • Gareth started the conversation

    Hi Guys

    I seem to have gotten myself into a pickle and hope you can help me out. I was developing my site and needed a couple of extra items that weren't included in your version of the Visual Composer (such as a modal box option and a timeline option). I therefore added the Ultimate Addons for Visual Composer plugin (http://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199) which somebody on the forum recommended (not you guys, another buyer).

    Unfortunately, when you activate this plugin, it strips out some of your Visual Composer elements (such as the Tabs and Toggle Panel - I also think I'm missing a few more).

    I deleted the Ultimate Addons for Visual Composer plugin in the hope that this would bring those missing elements back, but had no joy.

    Here are the actions taken so far:

    1) Deleted Ultimate Addons for Visual Composer plugin via the dashboard.

    2) Ensured the plugin was fully deleted via FTP.

    3) Deleted the Salient theme via FTP and uploaded a fresh install.

    None of these have worked! Eek! Any help would be greatly appreciated!

    I've set up a profile so you can look at the back end of the site, but please note that the site is still in development so doesn't look the best!

    U/N: salient
    P/W: ishouldntusesillyplugings123

    Any help you can provide would be amazing!

  •  8,839
    Tahir replied

    Hey!

    Please try adjusting the settings in there : http://development.little-earthquake.com/wp-admin/...

    Cheers


    ThemeNectar Support Team 

  •   Gareth replied privately
  •  8,839
    Tahir replied

    Hey Gareth!

    I just switched to the default theme and back to salient and it seems to have fixed the issue. Let me know. 

    Thanks


    ThemeNectar Support Team 

  •   Gareth replied privately
  •   Gareth replied privately
  •   Gareth replied privately
  • Jonathan replied

    I have the same issue. What was the solution? 

  •  8,839
    Tahir replied

    Hey Jonathan!

    Simply switch to Another theme and then back to Salient and it should fix it. 

    Thanks


    ThemeNectar Support Team