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  Public Ticket #2718791
product images not showing on product page
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  • rangeus started the conversation

    The product images are only appearing on the product pages when logged into wordpress and viewing the pages. This is using Woo Commerce Page Builder plugin, Salient Theme/child. If I turn off salient wpbakery page builder plugin the images show up...

  •  8,848
    Tahir replied

    Hey Again,

    Could you turn off the Siteground Optimizer and check?.

    Also update to the Latest Salient Theme Version.

    The current version of the theme is 12.1.6 and the current version of the page builder is 6.4.2. Salient versions older than v11 won't be compatible with WordPress 5.5.

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.

    Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .

    Best.



    ThemeNectar Support Team 

  • rangeus replied

    worked. THX!