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  Public Ticket #2719237
Salient blog home Posts page showing White screen of death
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  •  6
    Ru started the conversation

    Hi,

    My Posts page is broken and shows White screen

    I have a static home page, and have an empty page - called test-blog-page - set as the posts page in Settings>Reading

    When I click View on the Posts page in Dashboard>Pages it shows White screen.

    When I change Settings>Reading to show Latest posts instead of Static home page, it shows white screen.

    I've tried turning off all the plugins. 

    Salient Blog settings set to various options - currently Standard Blog No Sidebar > Classic > Classic

    Doesn't seem to be a memory limit problem (I have 512MB set, with 24MB used)

    Running Salient 12.1.6 installed February last year by uploading zips and updated via Envato Market plugin, running on WPEngine with a staging site copy - same on both. 

    Pretty sure the posts page has always been like this, but I haven't needed it until now.

    I saw you suggest reinstalling Salient somewhere. Nervous about breaking something by doing that. If I were to re-install, what would be the best way to do that? 

    Or any other suggestions for things to try?

    Thanks

  •  2,962
    Andrew replied

    Hi There,

    Thanks for keeping in touch.

    Please send in your admin login credentials so that we can have a look.

    Thanks.

  •   Ru replied privately
  •  2,962
    Andrew replied

    Hi There,

    Seems this page is blank. There is not element in the page. Since this is a page and not a post it needs to be built using the wpbakery page builder pre-build layout .

    Thanks.

  •  6
    Ru replied

    Thanks.

    I don’t understand how you mean - If it were just a normal empty page, it would show other salient elements like the header, but it’s just totally blank as per screenshot.

    It was created as a normal page and set as the wp system posts page using Settings > Reading. 

    So it should be showing the homepage for all my blog posts.

    If I turn off the setting to make it the post page in Settings > Reading - by setting that menu to blank and then going back to this page URL, it shows as a normal blank page with header. I have made that change for you to see.

    But as soon as you set it as the Posts page in Settings > Reading, it shows blank with no header.

    What I need is for it to show the WP posts page - ie the system homepage for all blog posts.

    But something is broken that means it’s showing a totally blank white screen instead of either the normal page (with header etc) or the wp system posts page, which is what it should be showing.


    Again, for ease I have just turned off the setting that makes it the WP system post page and you can see when you click here that it is a normal page:

    https://watchandreplay.staging.wpengine.com/test-blog-home/

    Feel free to change Setting > Reading back to make Test Blog Home into the wp system Posts page and watch it break again.

    Thanks 

  •  8,847
    Tahir replied

    Hey Again, Hope you had a Positive Weekend, 

    Keep the Posts Page as Unselected in here and use the "Blog" Page element to display the posts as per your liking in here: https://watchandreplay.staging.wpengine.com/wp-admin/post.php?post=410&action=edit 

    5078259760.pngClick To Open Larger Image.

    Thanks


    ThemeNectar Support Team