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  Public Ticket #2721987
Logo blurry in the header
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Comments

  • Thomas started the conversation

    I experience that my logo is sharp when the webpage loads, but as soon as I scroll the logo turns blurry or poor resolution. How can I avoid this? Logo is in good resolution.

  •  8,403
    Tahir replied

    Hey Again,

    Try scaling the Logo to the size of the Header height as adding an enormous logo can cause this as well.

    Thanks 



    ThemeNectar Support Team 

  •   Thomas replied privately
  •  8,403
    Tahir replied

    Hey Again,

    Try adding a different logo and check to see it that too gets blurred. 

    Thanks


    ThemeNectar Support Team 

  • Thomas replied

    Can you be more specific?

  • Thomas replied

    Here's a screencast of the issue. https://drive.google.com/file/d/1bblYZAFjRH1ne_tx7Y7er5sLHkDwfzkj/view?usp=sharing

    When you ask me to try with a different logo, do you mean a different format, jpg, png, webP? Du you mean different sizes and dimensions or what? I did already try with a different logo and the problem is the same.

  •  2,723
    Andrew replied

    Hi Thomas,

    Please try with a logo of different size. You can try one that is smaller than the original logo you had

    Thanks.

  •  8,403
    Tahir replied

    Hey Again,

    The Logo seems to be alright on my end in Chrome. To Double check I just opened the image file in chrome and made the backgrounds black to compare and i can't seem to see any difference: 

    8559672773.pngClick To Open Larger Image.

    Can you provide a screenshot of the Blur logo on your end?.

    Thanks 


    ThemeNectar Support Team 

  • Thomas replied

    Hi Tahir. I use Chrome and it's here the problem is. The problem isn't on Firefox. On Firefox it works with no problem. I apologise for not testing this issue in other browsers before writing you. But then I'd like to know why the problem is on Chrome ( Mac + Big Sur ). Is it because of my browser extensions? I tried shutting them of and then refreshing the website but the problem persists. I tried deactivating all plugins besides Salient theme and its sub plugins like Salient Social, Salient Media and so on.

    Is the problem coming from my webhost?

    It annoys me because Salient is a beautiful theme and then this blurry thing with the logo just a thorn in the eye.

  • Thomas replied

    I found the cause! I'm using a Macbook Pro 13" (Late 2014) and an external screen AOC 24G2U/B. The problem is there on the AOC, but not on my Macbooks screen.

    I'm sorry for the inconvenience, and I am happy to have found that the problem is only local :).

    Can you explain why this "glitch" is affecting the logo when Salient header navigation layout is set to transparent effect?

    BR Thomas

  •  8,403
    Tahir replied

    Hey Again,

    Could you check the Browser Zoom on External Monitor? Not really sure what could cause this at the moment.

    Thanks


    ThemeNectar Support Team