Hello, the nectar full width video background on the homepage plays well on chrome, but on safari, the playback is choppy, and the video is slow to load. I've tried re-uploading the mp4 version of the video already,
Hey !
Please re-render the video with "enable progressive download" settings turned off and then convert to webm. Another user was having the same issue.
---------
Hi guys,
I think I may have fixed the issue. First I re-rendered without progressive download enabled in the MP4 version of the video, then I used the online video convert to convert to WebM (which is the same method I used originally (though with progressive download enabled in the original MP4). Thus, it seems to me that the conversion-to-WebM process doesn't like that particular rendering option enabled.
My next attempt would have been to use the converted WebM to re-convert back to MP4 and see if that helped (though strangely it doubles the file size...) Thankfully, that doesn't seem to be necessary.
Thanks for the help - I hope the information proves helpful. If you're interested, I used Vegas Pro 12 to do the rendering, using MainConcept MP4 "Internet HD 720p" template (with some adjustments).
Hello, the nectar full width video background on the homepage plays well on chrome, but on safari, the playback is choppy, and the video is slow to load. I've tried re-uploading the mp4 version of the video already,
Hey !
Please re-render the video with "enable progressive download" settings turned off and then convert to webm. Another user was having the same issue.
---------
Hi guys,
I think I may have fixed the issue. First I re-rendered without progressive download enabled in the MP4 version of the video, then I used the online video convert to convert to WebM (which is the same method I used originally (though with progressive download enabled in the original MP4). Thus, it seems to me that the conversion-to-WebM process doesn't like that particular rendering option enabled.
My next attempt would have been to use the converted WebM to re-convert back to MP4 and see if that helped (though strangely it doubles the file size...) Thankfully, that doesn't seem to be necessary.
Thanks for the help - I hope the information proves helpful. If you're interested, I used Vegas Pro 12 to do the rendering, using MainConcept MP4 "Internet HD 720p" template (with some adjustments).
Teale
-------------------
All the Best,
-T
ThemeNectar Support Team