Hey, I have 7 locations, each one is set to "on" in the theme options, with their longitude and latitude set. No markers show up on the site. I even uploaded my own marker image and still nothing. What's wrong?
Please update to Salient Theme Version 4.5.21 which has the map marker fix that occurred due to a change in the google map API.
Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .
Hi! I'm having the same issue. I updated Salient Theme today from a fresh download and I cleared the cache, but it didn't help. I still don't have a marker on the map.
I have made sure to enter the coordinates and details into the Theme Options and also in the Google map Element on the page. Do you have any other suggestions I should try?
Hey, I have 7 locations, each one is set to "on" in the theme options, with their longitude and latitude set. No markers show up on the site. I even uploaded my own marker image and still nothing. What's wrong?
Hi there. I have exactly the same problem. Any suggestions from support?
Hey!
Please update to Salient Theme Version 4.5.21 which has the map marker fix that occurred due to a change in the google map API.
Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .
Thanks
ThemeNectar Support Team
Thanks, that fixed the issue!
Hi! I'm having the same issue. I updated Salient Theme today from a fresh download and I cleared the cache, but it didn't help. I still don't have a marker on the map.
I have made sure to enter the coordinates and details into the Theme Options and also in the Google map Element on the page. Do you have any other suggestions I should try?
Thanks!
Try re-saving your map. That worked for me.
Yes a re-save should fix it.
Cheers
ThemeNectar Support Team