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  Public Ticket #2732992
Parallex fixed background doesn't work after update
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  • Marc-Maik started the conversation

    Hi Guys,

    Today is update friday and that means I gonna update the websites we build in the last years, all with Salient. The first one I did is https://mommersprojectmontage.nl/ and on this website the fixed parallax doesn't work any more after all updates. The image scrolls up with the page. The slow parallax does work, but in this website thats not right.

    I tried deactivating the plugins (accept salient core and WPbakery) but that didn't change anything.

    So I'm kinda afraid to go one updating our other websites now. Could you please take a look what is going wrong, so I can fix it and resume updating my sites.

    BTW; Salient was at version 12.1.6 before updating to 13.0

    Thanks for your help in advance!
    Best regards,
    Eefke

  •  8,404
    Tahir replied

    Hey Again,

    Be sure to update the Bundles Plugins as well as the Theme: http://themenectar.com/docs/salient/installing-plugins-updated/ .

    Thanks


    ThemeNectar Support Team 

  • Marc-Maik replied

    Hi Tahir,

    I updated them as well, I believe.
    Please check attached screenshots.

    Somehow on the install plugins page the active plugins aren't shown.

    What could be the problem?

  • Marc-Maik replied

    ...same problem on this website, https://digibastards.nl/
    Everything is updated, including the Bundles plugins...

  •  2,723
    Andrew replied

    Hi Marc,

    Please send in your admin login credentials so that we can look into this further.

    Thanks.

  • Marc-Maik replied

    Hereby...

    ThemeNectar -  aj83^BnYC4d&nQirMm9)x(PB  - https://mommersprojectmontage.nl/wp-admin

  •  2,723
    Andrew replied

    Hi Marc,

    Please try changing the Parallax background image speed as shown below:

    6865544372.png

    Thanks.

  • Marc-Maik replied

    Sorry Andrew, nothing changes.

    Tried the other options, but they don't work either. 
    Tried it again after loggin out/loggin in...didn't work.
    Tried this on both websites...

    Do you have another solution?

  •  982
    ThemeNectar replied

    Hey Marc,

    I've confirmed that this issue is only related to screens with a higher pixel density - you can add the following snippet into your custom CSS box to correct it prior to the next minor release:

    @media only screen and (min-device-width : 768px) {
        #ajax-content-wrap .parallax_section .row-bg[data-parallax-speed="fixed"] {
          background-attachment: fixed!important;
        }
    }
    
  • Marc-Maik replied

    Thanks!

    It's fixed after the new update.