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  Public Ticket #273537
Slider Upload Button
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Comments

  • Anna started the conversation

    Hey,

    I´ve already read about the issue with the Upload-Button (the Slide Image "Upload"-Button @ both Home-and Nectar-Slider) but didn´t find an answer. I also have the same problem and checked everything - my WP is updated (3.9.2.) and I´ve purchased the theme only 3-4weeks ago. May someone help me? Thanx.

    P.S.: I also tried to deactivate all third-party plugins. That also didn´t work...

  •  8,839
    Tahir replied

    Hey Anna!

    Please provide wp-admin login details so we can check for console errors. 

    Thanks


    ThemeNectar Support Team 

  •   Anna replied privately
  • Anna replied

    I can upload through the general "Medienbibliothek" (I guess "media channel" - sorry, don´t know how to call it in English...)

    But if I want to create a new "Home Slider" or "Nectar Slider" the "Upload"-Button doesn´t work, so I can´t choose from the already uploaded pictures through the "media channel".

    If I try to go to "Home Slider", than create a new one and press the Upload-Button -nothing happens :( 

    I´m going to save my content and than re-upload the child-theme and start at the beginning, maybe it is something with the new German WP-version... 

    Do you mind to leave this ticket open, so I can come back? 

    Thanx

  •   Anna replied privately
  •  8,839
    Tahir replied

    Sure, Removed the screenshot and ticket is open :). 

    Thanks


    ThemeNectar Support Team 

  • Marko replied

    Anna, I have the same problem. Where you able to resolve this? Any advise would be highly appreciated! Marko

  •  8,839
    Tahir replied

    Hey!

    Best would be to move your changes to a child theme and update to the latest Salient Theme version.

    Thanks


    ThemeNectar Support Team