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  Public Ticket #2739340
Footer Edit Help
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Comments

  •  15
    MongeGroup started the conversation

    Hi,

    Looks like WP updated and I'm having difficult just to edit the information in the footer.

    Could you please show me the way how can I edit the information in my footer?


    Thanks,

    Doug

  •  8,847
    Tahir replied

    Hey Again,

    You seem to have Custom CSS that's hiding the Footer on that page: 

    8659207110.pngClick To Open Larger Image.

    Also we can edit the Footer Area Texts via Appearance -> Editor in the WP Dashboard.

    Thanks 


    ThemeNectar Support Team 

  •  15
    MongeGroup replied

    Hello,

    I tried "Also we can edit the Footer Area Texts via Appearance -> Editor in the WP Dashboard." but I can not find that field to edit. Can you please show me how to do it? All I need to do, is to delete that WhatsApp number that appears on my footer.

    Please, could you help me on that?

    Thanks,

    Douglas

  •  8,847
    Tahir replied

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks


    ThemeNectar Support Team 

  •  15
    MongeGroup replied

    yes, can you check this for me? I deleted but could not change. I need to add a WhatsApp contact right below the addres like this: "(83) 9 9860-0123 (somente WhatsApp)" - with the WhatsApp logo 

    https://preferencialsaude.com.br/wp-admin/ login: douglas password: 4iGSgETXtvU&*CbOQV8kUi0p

    Thanks for your attention,

    Doug

  •  8,847


    ThemeNectar Support Team