I have updated wordpress site to new wordpress & since Salient Visual Composer now crashes site. If I deactivate it loads but with code showing, if I activate it, it will not load.
I've been told to contact the theme’s vendor or the marketplace. Unfortunately I don't know where the theme was purchased from for assistance.....Any ideas?
Hi there,
I have updated wordpress site to new wordpress & since Salient Visual Composer now crashes site. If I deactivate it loads but with code showing, if I activate it, it will not load.
Please advise asap.
Thanks Katie
Hey KATIE GEARY .
Be sure to update PHP to 7.2 or higher.
Also check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .
Thank s
ThemeNectar Support Team
Thanks, I've done that & it's still not working. Have emailed hosting.
I've been told to contact the theme’s vendor or the marketplace. Unfortunately I don't know where the theme was purchased from for assistance.....Any ideas?
Hi Katie,
Please check this site and see whether it helps:https://visualcomposer.com/contacts/.
Thanks.