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  Public Ticket #2751657
Salient WPBakery Page Builder - Breaks site
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  • Xander started the conversation
    April 15, 2021 at 9:37pm

    Rebuilding out site for this year. When I starting installing the required plugins, Salient WPBakery Page Builder caused the site to crash (site just displays white). I can remove the plugin and everything goes back to working (past needing Page Builder). 

    Running Wordpress 5.7.1

    Clean install, nothing else on this subdomain.

  •  1,878
    Judith replied
    April 16, 2021 at 4:04am

    HI Xander,

    Please let us know the salient theme version you are using at the moment.

    Thanks.

  • Xander replied
    April 16, 2021 at 4:17am

    I just downloaded this version this morning.

    Salient 13.0.5
  •  1,878
    Judith replied
    April 16, 2021 at 4:31am

    Hi Xander,

    Please send in your admin login credentials so that we can look into this further.

    Thanks.

  •   Xander replied privately
  •  1,878
    Judith replied
    April 16, 2021 at 5:38am

    Hi Xander,

    Please check for plugin conflicts by deactivating the third party plugins then reactivate them back one by one to see the one that falls culprit.

    Thanks.

  • Xander replied
    April 16, 2021 at 5:43am

    There are no additional plugins. The only active plugins are the ones included in Salient.

    I have tried reinstalling the theme, I have deactivated EVERYTHING and then tried to activate Salient WPBakery Page Builder by itself, it still causes the site to crash. 

  •  1,878
    Judith replied
    April 16, 2021 at 5:53am

    Hi Xander,

    Please check your Error Log and check and seeif your PHP settings are correct:  http://themenectar.com/docs/salient/updating-salient/#troubleshooting. 

    Thanks