One of my co-workers doesn't have access to the WP Bakery Visual Editor with his account or mine. He tried multiple time with Chrome, Firefox, Safari etc. He work on an MackBook Air M1 (macOS Big). We already update the new version of Salient. Can you help us ?
Please update to the Latest Salient Theme Version.
The current version of the theme is 13.0.5 and the current version of the page builder is 6.6. Salient versions older than v11 won't be compatible with WordPress 5.5.
Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.
Hello,
One of my co-workers doesn't have access to the WP Bakery Visual Editor with his account or mine. He tried multiple time with Chrome, Firefox, Safari etc. He work on an MackBook Air M1 (macOS Big). We already update the new version of Salient. Can you help us ?
Hey Again,
Please update to the Latest Salient Theme Version.
The current version of the theme is 13.0.5 and the current version of the page builder is 6.6. Salient versions older than v11 won't be compatible with WordPress 5.5.
Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.
Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.
To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .
Best.
ThemeNectar Support Team
Hi Lucie,
Please head to wpbakery setting and check the checkbox labelled disable gutenberg editor . Let us know whether this fixes.
Thanks.
Hi Judith,
Unfortunately it doesn't work...
Hi Lucie,
Please send in your admin login credentials so that we can look into this further.
Thanks.
Hi Lucie,
I change the option below in wpbakery setting from page only to custom:
Please let us know whether you need any further assistance.
Thanks.
It still does'nt work, when he tried to edit a page the loading page from WP bakery is stuck in front of the Home Page..
I think it is okay for my co-worker !
Thank you for your help
Lucie
how did you get it to work. mine is also stuck
@Chris,
Were you able to update the Salient Theme and the bundled plugins to the latest version ?.
Thanks
ThemeNectar Support Team
yes, I updated the theme and plugins to the latest
Hi Chris,
Please send in your admin login credentials so that we may look into it further.
Thanks.
Hi Lucie,
The page builder is working from my end.
Please let me know whether I am missing something.
Thanks.