This is an urgent request. Currently, all the image on the website that use image widget are not displayed. On the developer tab, it shows the image load, but it never display.
Kindly assist me in this matter. Btw I just upgraded to latest 13.0.5 version
Also I'm using Chrome developer tools where there are many devices that can be emulated for the view. In case you want to know that too, I often use that method to generate pageview
Yes, this occur after the theme upgrade to 13.0.5. No plugin update make this effect because I already disable all cache plugin, forms, and necessary to identify the culprit, but still doesn't show. So, I thought this must be the theme.
Also, I never switch on the lazy load or any features like that
Hi Sir,
This is an urgent request. Currently, all the image on the website that use image widget are not displayed. On the developer tab, it shows the image load, but it never display.
Kindly assist me in this matter. Btw I just upgraded to latest 13.0.5 version
Hi There,
Thanks for contacting us.
Please let us know the device you are using that is replicating this from your end.
Thanks.
Hi,
I'm using iphone 11 Max Pro.
Also I'm using Chrome developer tools where there are many devices that can be emulated for the view. In case you want to know that too, I often use that method to generate pageview
Hi There,
Did this occur after the theme upgrade or any other plugin update? Please let us know.
Thanks.
Hi,
Yes, this occur after the theme upgrade to 13.0.5. No plugin update make this effect because I already disable all cache plugin, forms, and necessary to identify the culprit, but still doesn't show. So, I thought this must be the theme.
Also, I never switch on the lazy load or any features like that
Hi There,
Please send in your admin login credentials so that we can look into this further.
Thanks.
Hey Again,
We can view the images loading in correctly on our end in Chrome. Could you try testing in Browser Incognito mode.
Also clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .
Thanks
ThemeNectar Support Team